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FAQ For Installers

Want to help your clients save money as part of an energy-saving lighting upgrade?

We can help!

We'll guide you every step of the way through the process.  To begin, here are the answers to some frequently asked questions:

  • How does it work?
    The NSW Energy Savings Scheme provides financial incentives to businesses who implement energy savings projects (eg: lighting upgrades) The incentives are in the form of Energy Savings Certificates for each MWh of energy that the project saves. Fraztec retains the certificates and pays their value to the agreed party (eg: installer, energy saver or supplier).
  • How hard is it to get the incentives?
    Easy! It's as simple as picking up the phone and talking to your local REXEL branch staff who will guide you through the initial assessment stage with support from Fraztec Lighting.
  • What's the benefit to me?
    The financial incentives from the Energy Savings Scheme will reduce the cost of the lighting upgrade. This means you can give customers much more competitive prices on these types of jobs. During the first job, you will see how Rexel and Fraztec make the process quick and easy and you'll have the confidence to make it a selling point for subsequent jobs.
  • Does my project qualify?
    If you're upgrading from mercury vapour, metal halide or fluorescent lights to LEDs for a NSW business, your project may be eligible. Fraztec will assess your project and if it qualifies, we will help you get started.
  • I'm an electrician, what qualifications do I need?"
    You just need an Electrical Contractor Licence and Public Liability Insurance.
  • Can I choose the products?
    Yes! As the installer, you have the flexibility to choose which scheme-approved products you'd like to use. Not sure what products are right for your project? The Rexel team have an extensive range of approved products, and we can help you select the best one for your work.
  • Is there a lot of confusing paperwork?
    No! There is paperwork of course but we keep it to a minimum and we'll guide you and the customer through each stage of the process making it quick and simple, so you can do what you do best - install!
  • Do I need floor plans?
    As part of the service, Fraztec will conduct a site visit and prepare the required floor plans for Commercial Lighting upgrades. At times we might need you to help obtain a rough outline prior to a site visit (especially for under cover car parks) but we will keep it quick and simple.
  • Do I need to get a lamp recycling certificate as part of the upgrade?
    No. For projects in Metro areas Fraztec will pick up the lamps and recycle them. For country areas, no certificate is needed, you just need to recycle the lamps responsibly. All we ask is that you keep the lamps until we conduct site visit. We also request you keep a sample of each fitting type replaced as we will take the photos of the old fittings lamp and ballast type.
  • How much are the incentives?
    Each project is different but we will assess everything and give you a quote at the start of the project. For Rexel Electrical Supplies projects, we assured that the value quoted to the energy saver will not change (unless there were changes to the original project scope).
  • Who gets paid the incentive?
    The payment can go to the installer, energy saver, LED supplier etc - whatever the parties agree. As long as the energy saver has agreed to the dollar value of the energy efficient lighting upgrade and is fully aware that Energy Saving Certificates (ESC) will be generated as part of this upgrade.
  • When does the incentive get paid?
    Once the energy saver has paid for the upgrade, and Fraztec Lighting has received the key documents required for the submission, our commitment is to pay the nominated person the Energy Saving Certificate value as soon as possible.
  • My client wants to do their upgrades in stages. Is this possible?
    Yes,it's absolutely possible! In this case, each stage is treated as a separate project so it would need to meet minimum project requirements.
  • The lighting specs changed part way through, does this void the project?"
    Not necessarily. Fraztec fully understand that change can and will occur once a lighting upgrade has commenced. This key is open communication and understanding of the potential impact of the project once the change has been identified.
  • Can a project be part of the scheme if the business has participated previously?
    Yes! It is a little-known fact that you can generate more Energy Saving Certificates even if the business claimed previously. The latest upgrade needs to meet the requirements. Contact us and we can assess the project and let you know if it qualifies.
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