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Quality Assurance 

Fraztec and its associated ACPs have an internal quality assurance procedure to help ensure that the ESCs & PRCs that are created are legitimate and correct. This process may include:
•     Reviewing paperwork and crosschecking information (Desktop Review).
•     Telephone surveys of the Original Energy Savers.
•     Site visits.
Demand Manager is also periodically audited by third party auditors who may conduct:
•     Reviews of paperwork and the crosschecking of information.
•     Telephone surveys or email surveys of select jobs asking questions to
the Original Energy Savers.
•     Site visits on select jobs to confirm that claims made are in line with the actual physical installation and that real savings are occurring.

Installer details

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Must be over 18 years old

A representative must be aged 18 years or over (unless they are ian apprentice supervised by a licensed installer.

Must be over 18 years old

A representative must be aged 18 years or over (unless they are ian apprentice supervised by a licensed installer.

Insurance details

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LIcance of installers

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Electricity Supply Act 1995

Representatives must implement each energy efficiency upgrade in such a way that it complesi what the Electricity supply Act 1995, The electricity supply (general) regulation 2014 and the ESS rule.

=Telemarketing and door to door

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